Privacy Policy

Last Updated: June 2026

At RAEJIA.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

Personal Information:

Name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely by third-party payment providers)

Automatically Collected Information:

IP address
Browser type
Device information
Pages visited
Referring website
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate order updates
Improve our products and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional communications (only where permitted)

Payment Information

We do not store your full credit card information on our servers.

Payments are securely processed by trusted third-party payment service providers. These providers handle payment data according to their own privacy and security policies.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences
Improve website functionality
Analyze website traffic
Enhance the shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with:

Payment processors
Shipping and logistics providers
Website hosting and technical service providers
Legal authorities when required by law

All third parties are expected to protect your information appropriately.

Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Provide customer support
Meet legal, accounting, and regulatory requirements
Resolve disputes and enforce agreements

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Access to your personal data
Correction of inaccurate information
Deletion of personal information
Restriction of processing
Objection to certain uses of data

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

Company Name: RAEJIA (HONGKONG) LIMITED

Address:
FLAT/RM A 12/F ZJ 300
300 LOCKHART ROAD
WAN CHAI
HONG KONG

Email: support@raejia.com

Website: RAEJIA.com

If you have any questions regarding this Privacy Policy, please contact us at support@raejia.com.